Department of Health Contact

If you have questions regarding the content of the MCO Tax Quarterly Reports entered into the MCO web site please contact the Department of Health (DOH) by email. When corresponding by email, please include the text "MCO Tax" in the subject line. This will ensure that you are routed to the best person to address your problem.

MCO Tax questions
mcotax@health.ny.gov

Office of Pool Administration Contact

If you are experiencing technical issues with the web site please contact the Office of Pool Administration (OPA) by the following email address. This will ensure that you are routed to the best person to address your problem.

Phone: (315) 671-3800, during normal business hours of 8:30am-4:30pm, EST Monday through Friday

E-mail: MCOtax@hcrapools.org

Regular Mail: Office of Pool Administration Excellus BlueCross BlueShield PO Box 4757 Syracuse, NY 13221-4757

Express/Overnight Mail: Office of Pool Administration Excellus BlueCross BlueShield 333 Butternut Drive Syracuse, NY 13214-1803